Cash on delivery drops by 85% during pandemic as consumer trust in digital payments continues to rise: Visa survey

  • Consumers reported improved technology and safety measures helped them retain confidence in digital payments.¬†
  • Digital payment usage grows nearly sevenfold as consumer trust in them continues to rise¬†
  • Findings suggest digital payments adoption will continue to grow in-store and online post-pandemic and need for consumers to be vigilant on online security is more important than ever